[Crowded Events] They made delivery of such a complex requirement easy, there was no point when I felt that I wasn’t getting the best information and I could be confident that the advice and deliverables were the best that could have been given. Operationally, the meticulous planning, particularly regarding security screening queue time forecasts, became a reality, underscoring the precision of their work. The team's efforts were remarkable, shining a light on an area that is often overlooked but delivered with excellence.

The project demanded a detailed exploration of global best practices across various large-scale events, a thorough benchmarking process, and the development of advanced training competencies within the Crowd Management sector. James brought a wealth of experience from his involvement in major events, backed by solid academic foundations and a proven track record in managing large crowds. His contributions were pivotal in identifying and adopting innovative practices that enhanced our project's execution.

The team at Crowded Events with James did a fantastic and top tier professional job and for the Identity COP28 UAE team that I had the pleasure to lead - Steve in particular was mission critical to the success of our crowd management challenge in the heavily attended high security Blue Zone